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On Wednesday 7th December 2016 the phone lines at NEMS Platform One Practice will be down from 11:00 due to essential maintenance work. We apologise for any inconvenience this may cause. If you need to speak to someone urgently during this time please ring 07549020457 for Station Street, 07586965677 for Upper Parliament Street or 111.

Christmas Opening Hours 2016:

Close at 18.30 (17:00 at branch practice) on Friday 23rd December – reopen as usual on Wednesday 28th December

Close at 18.30 (17:00 at branch practice) on Friday 30th December – reopen as usual on Tuesday 3rd January.

Please note that we will still require 48 hours notice for repeat prescription requests so allow yourself plenty of time over the Christmas and New Year period.




NHS Urgent Care Centre

As of 1st October 2015 the new NHS Urgent Care Centre will open at Seaton House, London Road, Nottingham NG2 4LA (next to the BBC building).

The centre will offer assessment and treatment for health conditions that are urgent but non-life threatening such as:

  • Minor burns and scalds
  • Minor head injury with no loss of consciousness
  • Skin infections and animal bites
  • Suspected broken bones, sprains and strains (X-ray will be available on-site)
  • Eye infections and minor eye injuries

No appointment is needed; just drop in between 7am and 9pm 365 days a year

The new NHS Urgent Care Centre will replace the existing NHS walk-in services:

Walk-in service at the Health Centre, Upper Parliament Street

o The walk-in service will end 30th September.

o The Health Centre premises will remain open to provide health services to patients registered with the Platform One Practice

Clifton Nurse Access Point, Clifton Cornerstone

o The walk-in service will end on 28th September

o Treatment Room (regular wound dressing service) and phlebotomy (blood testing) will continue to be provided from Clifton Cornerstone

Walk-in Centre, Seaton House, London Road

o The current walk-in service will end on 30th September

o The new NHS Urgent Care Centre will open from the same location on 1st October

For more information please contact NHS Nottingham City Clinical Commissioning Group Patient Experience Team on 0115 8839570 or email:

Contact Details

For appointment requests or any other non-urgent queries, please feel free to email us on:

We shall endeavour to answer all emails within 16 hours. For any matters requiring an immediate response, please call the surgery.


Please be aware that all phone calls are recorded for training and quality purposes.

Address book Address

Forward House
Station Street

Telephone Numbers Telephone Numbers

0115 883 1900
0115 883 1960
Out of Hours:
0115 883 1900
Red buildingNHS Nottingham City
Please only use this form for comments about the practice and suggestions as to how we can improve our service to you. Medical matters and official complaints cannot be dealt with via this form. If you have a query regarding a medical matter please telephone reception to make an appointment to see the appropriate person.

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