To order a repeat prescription we ask that you either bring your prescription counterfoil into the surgery ticking the items that you require, or use our online prescription service.

You may use the Online prescription service at any time (System Online) by clicking on the link at the top of this page. 

You can order your prescription 24 hours a day, 7 days a week, even when the practice is closed. However you should not use this service for emergencies. To order your repeat prescription online you will need to contact the surgery so we can issue you with your user ID and password, or simply use your NHS app, please contact reception after 11am for further details. You can also check on the app if your prescription has been issued, you do not need to call reception.

If the medication you require is not showing as available to order, please add a note on the app or email the practice  and we will review your request.

Please note, for patient safety reasons, we do not take repeat prescription requests over the telephone. You can order your medications via the practice NHS email ncccg.receptiony02847@nhs.net

Only items that are on your repeat medication list can be issued as repeat items, for all medication that is not on your repeat prescription, please make a routine appointment to see the doctor.

Please allow three full working days for prescriptions to be processed and remember to take weekends and bank holidays into account.

This practice is set up for the electronic prescription service.

This means that for most patients we can send your prescription to your chosen chemist directly saving you having to come down to the surgery.

To nominate or change your pharmacy you can inform reception or inform your new pharmacy or change your nominated pharmacy via your NHS app.

More information EPS.

If your review date at the bottom of your prescription is due, this will automatically be reviewed by the practice and you will be informed if you need an appointment with a member of our healthcare team, which might not be a GP 

If your medication is solely for one of the conditions that can be dealt with by our nurses, for example asthma, then please make an appointment with them.  This is an essential and very important requirement if you are to continue to take your medication safely and effectively.

Help with NHS costs

In England, around 90% of prescription items are dispensed free. This includes exemptions from charging for those on low incomes, such as:

• those on specific benefits or through the NHS Low Income Scheme
• those who are age exempt
• those with certain medical conditions
• More information is available at NHS Choices

These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.

• Prescription (per item): £9.65
• 12-month prepayment certificate (PPC): £111.60
• 3-month PPC: £31.25

If you will have to pay for four or more prescription items in three months or more than 14 items in 12 months, you may find it cheaper to buy a PPC.

• Telephone advice and order line 0845 850 0030
• General Public - Buy or Renew a PPC On-line

There is further information about prescription exemptions and fees on the NHS website.